Designed inScotland Balanced SoundSignature Ideal for CasualMusic Listening Ideal for Sports & Gym Ideal for Commuting Ideal for theWorkplace 6 Months ofWarranty Use Wirelessly with Bluetooth 5+20 Hours ofBattery Life IPX5 WaterResistance Works withAndroid & iOS Wireless Rangeof Upto 10m This is probably the best True Wireless Earphone for anyone who cares about sound, fit and beautiful design. They may not have the fan following of Apple AirPods, but they are objectively better in every way. RAGHAV SOMANI Headphone Guru About Raghav Somani Raghav Somani is the Founder & CEO of Headphone Zone. An avid audiophile and musician since 2008, his choice of headphones include STAX Electrostats, Audeze LCD 3, and for music on the go, the JH Audio Roxanne + Astell&Kern SP1000 is never too far away. On his playlist, you’ll find A.R. Rahman, Michael Jackson, and the Eagles. REFURBISHED Headphone Zone Certified Refurbished Units Refurbished products are reinstated and restored products that are completely functional with obvious signs of previous use. All refurbished products have to undergo a mandatory 5-step quality assurance process. Since most refurbished products are used, there is a limited warranty period of 6 months. If you receive a defective product, you will be eligible to return it under our Replacement policy. The Headphone Zone 5 Step Quality Assurance Process for Refurbished Products Assembly & Inspection Post product assembly two divisions are made – used and defective/damaged. Defective products are inspected for possible repairs. Finally a good pile is created that moves to Sound Check. Sound Check A Headphone Zone Inspector will check the sound. Products that pass the sound check are taken for Physical Cleaning. Physical Cleaning The ear tips are replaced, the earpieces are disinfected and the cables are cleaned with rubbing alcohol. Repackaging The product is neatly packed. The available supplementary accessories are also packed within the box. Refurbished units may or may not have all the accessories. Sign off for Stocking Finally, the Inspector will personally sign off on the stocks. The product is finally added to sellable refurbished stock. Why Buy Refurbished Headphones? SAVE UP TO 50% Available at a considerable discount, refurbished products offer an impressive price to performance ratio. Professionally Inspected They are professionally inspected for any defectives. If the defect can be fixed, it is repaired by our in-house experts by replacing a part or reinstalling any drivers. 6-month Warranty Each refurbished product comes with a 6-month manufacturer warranty, so rest assured knowing that this refurbished product is covered under warranty. SIGNS OF PREVIOUS USE All refurbished units have some signs of wear as they’re reinstated and restored from a used, damaged or defective condition. Unbiased Customer Service & Support One will have same Headphone Zone customer support experience for refurbished products like on new products. Unchanged Replacement Policy Received a defective refurbished unit? Return it under our Replacement policy. If you do not like your gear, we will not be able to accept the return. Difference between Refurbished products & Unboxed products? The primary difference between a refurbished product and an unboxed product as sold by Headphone Zone is that a refurbished product is likely to have been used. An unboxed product is essentially a brand new product but sold without its outer packaging. Additionally, an unboxed product would contain all the accessories as bundled by the manufacturer in the original packaging. A refurbished product is likely to have one or more missing component. Finally, there is a price difference between an unboxed product and refurbished product. The discounts offered on a refurbished product tend to be higher than that offered on the unboxed product. Frequently Asked Questions What are refurbished products? Refurbished products are reinstated and restored products with signs of previous use. These products also include a 6-month manufacturer’s warranty. How do I avail warranty for these products? Warranty can be availed by maintaining a copy of your invoice and getting in touch with us. Thereafter we will help you with the authorized service center for respective brands. What cost benefit do I get? Typically, Refurbished Products carry a discount versus the new items. Hence, these products offer value for money. This discount might depend on various factors including brand and/or seller pricing policy and brand warranty conditions. Are refurbished products genuine? Yes, at Headphone Zone we only sell products that are genuine and backed by the original manufacturer’s warranty Will I get all the accessories with the refurbished product? Not necessarily all accessories would be intact. Where do they come from? Refurbished products come to us from various sources – product returns with minor reparable defects, products that have been used very sparingly by technology reviewers or products that have been opened to showcase as a demo at a single event like Headphone Connect or exhibitions and other expos that we participate in. What if the refurbished product is not working? If the product is not working, you can return the product. Our return policy covers all products including refurbished products. How do I determine the condition of a refurbished product? Every refurbished product sold at Headphone Zone is professionally cleaned and repackaged with care by an Inspection Specialist. Why should I buy a refurbished product instead of a new product? Not only do you save some money, but the product is professionally inspected, come with a 6-month manufacturer’s warranty as well as all accessories. Can I return the refurbished product? You can return it under our replacement policy if you received a defective unit. If you do not like your gear, we will not be able to accept the return. Will I receive the Refurbished Product without a seal? Yes, All Refurbished Products will come without a seal. What’s the difference between unboxed and refurbished products? Refurbished products may have been used and some non-essential accessories may be missing. With unboxed products, the product has never been used and contains all the accessories. And what’s the difference between refurbished and pre-owned products? The main difference is that refurbished products have been tested and verified to function properly, and are thus free of defects, while Headphone Zone doesn’t personally inspect “pre-owned” products. What will be the delivery timelines? Delivery for Refurbished Products will be the same as delivery for other products; subject to delivery location or pin code. See More DESCRIPTION SOUND, DESIGN AND WARRANTY THAT OUTPERFORMS OTHER TRUE WIRELESS EARBUDS AT THIS PRICE Enjoy RHA’s signature sound in true wireless form. The RHA TrueConnect offers a punchy bass with lots of clarity. You’ve got yourself true wireless earbuds that sound great and last long. 5 HRS SINGLE CHARGE AND AN ADDITIONAL 20 HOURS ON CASE The RHA TrueConnect offers 5 hours’ playback with an additional 20 hours of charge provided in the charging case. Fast-charging courtesy of the premium aluminium flip charging case lets your earphones go from empty to 50% in just 15 minutes. EXTENDED MICROPHONE, BLUETOOTH 5.0 AND CONTROLS FOR SEAMLESS CALLING RHA’s signature stem design maximizes signal strength between the earbuds and your phone. The latest Bluetooth v5.0 connection allows for seamless wireless streaming. It even allows you to control music and calls as well as connect to your phone’s digital assistant with its earbuds’ buttons and mic. IPX5 RATED WATER RESISTANCE FOR WORKOUTS AND ACTIVE LIFESTYLE The TrueConnect has a rugged build as well as an IPX5-rating. These earbuds are sweatproof and water-resistant, ideal for any active lifestyle. Its simple unassuming design and lightweight, compact & secure fit make it a great choice to be worn in your ears for a long time even in the gym while blocking out all ambient noise. SPECS SPECIFICATIONS DRIVERS 6mm DRIVER TYPE Dynamic FREQUENCY RESPONSE 20-20,000 Hz CONTROLS & CONNECTIVITY WIRELESS CONNECTIVITY Bluetooth v5.0 MICROPHONE 1-Button Remote & Mic COMPATIBILITY Universal BATTERY LIFE 5 hours charge in the earbuds (20 hours charge in the case) CHARGING TIME 1.5 Hours WIRELESS RANGE Upto 10m (33 Feet) CHARGING TYPE USB C DESIGN & BUILD WEARING STYLE in-ear WEIGHT 13g NECKBAND N/A IN THE BOX BOX CONTENTS 1. RHA TrueConnect true wireless in-ear headphones (Refurbished Unit) FAQs What is the battery life of the RHA TrueConnect? The RHA TrueConnect plays for an astounding 25 hours (5 Hours of charge In the earbuds and 20 Hours of charge in the case). Thanks to the portable charger the earpieces can be charged a couple of times more once the battery begins to die. Does TrueConnect comes with Multi Point Connectivity? No. It cannot connect two devices together. Do the RHA TrueConnect works independently? The RHA TrueConnect can work independently. However only the right earbud comes with a mic, Hence calling functionality wouldn’t work on the left earbud standalone. Is the RHA TrueConnect bass heavy? No, the RHA TrueConnect come with a balanced sound signature, just like your life should be. What is the major difference between RHA TrueConnect and RHA TrueConnect 2? The RHA TrueConnect 2 has a huge battery life of 44 hours (9+35), 2 microphones (one at each side) for better call quality and supports mono mode that allows you to use right or left earbud individually. Pretty impressive Huh! Does the RHA TrueConnect have noise cancellation? No, with the aeroponic design the RHA TrueConnect can provider immersive noice isolation. When paired with the right pair of comply foam tips it can put noice cancelation to shame. Does the RHA TrueConnect have tangle free cables? They don’t have cables in the first place. Fooled ya! Is the RHA TrueConnect compatible with Android and iOS? Yes, it connects over Bluetooth and is optimized to be entirely compatible with everyone. It’s like that one guy in your group who can mingle with everyone. Is the RHA TrueConnect sweat proof? Yes, spread love, peace and sweat. How to reset the RHA TrueConnect? 1. Unpair from any paired devices2. Place the headphones into the charging case and wait at least 10 seconds3. Remove the right bud from charging case4. Remove the left bud from charging case5. The right bud should automatically enter pairing mode when removed from the case (If the left does not automatically enter pairing mode, please hold the button in on the left until it enters pairing mode (flashes red and white) 6. With both buds in pairing mode, take one bud in each hand and double click the button on each, at the same time. This resets them as a set and can take up to 30 seconds. If successful, the LED on the right bud will flash red and white (pairing mode) 7. With right bud indicating pairing mode, select RHA TrueConnect from your device Bluetooth list, there should only be one showing8. Both buds will then flash white at the same time to confirm re-pairing Does the RHA TrueConnect come with an international warranty? Yes, all RHA products come with international warranty. USER GUIDE Pairing 1. Hold the Right Earbud for 5 seconds until it shows a right light. 2. Pair the Right earbud first from your pairing device. Battery Life 1.Earbuds can hold up to 5 hoursof playback time.2.Charging case can live up to 20 hours Changing Eartips 1.Compress the Comply™ Foam tip by rolling with fingers back and forth.2.Pull the ear back, insert and hold for 15-30 sec Button Controls General Controls Tapping on the earbuds will help you to change,pause/play and switch the songs. During Calls During on the calls, You can use both of the earbuds to adjust the volume and hang up a call. Incoming calls Both earbuds, left and right can be used to pick and hang up the calls. Warranty & Media Reviews 6 Months Warranty Don’t sweat it, this RHA TrueConnect (Refurbished) comes with a 6 months warranty. RHA’s warranty covers all manufacturing defects. All products featured on Headphone Zone are backed by an original manufacturer’s warranty.
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